Walk-ins are always welcome. However, to ensure efficient use of your time and ours it’s always best to call ahead so we can plan and be properly prepared for your visit. Our Goal is timely completion of an estimate! If you are on a schedule it’s best to call ahead.
Quality collision repair without breaking the bank, reputable and honesty is very important when choosing a collision shop. You should choose a shop you feel comfortable with and is user-friendly with insurance companies. Look for a written warranty on repairs and shops that have been around for a long time. In addition, try to see some of their repairs and find someone who has used them in the past for recommendations!
There is no set way to tell how long rust repair will last, all metal parts including aluminum are subject to oxidation or corrosion. However proper treatment of the metals used to replace the affected areas will prolong the life of the rust repair. Rust can come from anywhere on the car and spread to newer fixed parts. As New York state residents proper maintenance of your vehicles exterior will help in reducing your risk of rust returning. Some parts we use are warranted against rust however; rust repair is not always included in most body shops warranty.
Most insurance companies consider a total loss to be damages that total 75% of what the vehicle is worth. Value is determined by condition, mileage, and options among other things. Of course, this may vary with different insurance companies. Check your vehicles approximate value on the Edmonds; be informed.
No, differences in estimates are directly related to how thorough and accurate the estimates are completed. There is no law that requires you to get more than one estimate. Most collision shops in the area will be subject to the same parts and labor rates. The prices will vary based on how accurate the estimate is to how long it will take for those auto body repairs. It comes down to why you choose a collision shop, not so much a comparison of estimates.
Go to a shop you feel comfortable with, they will provide you with a detailed estimate. If you do have other estimates, ask Don to compare items between estimates. Again, Make sure you are going to an Auto Body Repair shop you can trust.
Stocum’s uses a state-of-the-art computerized mixing system. All we need to do is input the manufacturers’ paint code off of your vehicle and it generates a formula for us to match repairs to your exact factory color! For custom paint jobs we are able to match any color with or state of the art color matching system.
Our Goal is timely completion, we understand that when your vehicle is down, your life is down. With that in mind understand that the time frame for each job is determined by the size of the job and the amount of body and paint labor hours needed to complete it. Don will be able to give you an approximate timeframe when you schedule your appointment!
This is decided based upon you and your insurance company if it is an insurance based repair or you if it is an out-of-pocket expense. Your insurance contract specifies how repairs will be handled. Don will work on your behalf to restore your car to your satisfaction, ensuring the all repairs that are completed are done in the highest quality using both new and/or used parts – provided they meet your qualifications and satisfaction level.
Our people are professionally trained and maintain their certifications. To meet your expectations we keep you involved through the process and perform quality work at reasonable prices.
We will help take you to where you need to go. Also keep in mind that we work directly with Enterprise Rent-a-car and they will pick you up at our location.
Initially, when we put together an estimate we will supply you with a timeline so you can establish what is necessary for your personal needs, whether it be a rental car or some other form of alternate transportation. We follow the guideline and strive to deliver your car in a timely manner. You can check your vehicles approximate value on the Edmonds
You do not have to accept the insurance companies damage appraisal, see the “Appraisal Clause” in your insurance policy to resolve differences. Additionally, you are not obligated to use any particular shop to obtain repairs, you choose the shop and authorize the repairs.
Generally, for insurance claims you are responsible for the deductible which varies from person to person. You are responsible for the cost of the repairs, a financial arrangement will be made before we can release the vehicle. If you are filing a claim with your insurance company, Don will contact them to work out the coverage.
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