FAQ’s
Some recent FAQ’s
| Q. Will my insurance cover the cost of windshield replacement? A. Yes, if you have full comprehensive coverage. Your comprehensive deductible is the only out of pocket expense and in most cases is $0-$100. If your deductible is more than $100 -confirm with your agent or insurance company it is your comprehensive deductible and not your collision deductible). Q. Who will handle billing my insurance? A. We will handle all paperwork and billing directly with your insurance company taking care of the hassle involved so you don’t have to. Q. Will windshield replacement affect my insurance rates? A. No. Windshield replacement falls under comprehensive insurance and not collision insurance. Cracks in your windshield have do not indicate a risk to the insurance company as it does not reflect your driving ability. Q. Will my new windshield be the same quality I have in my vehicle now? A. Yes. We use only DOT-Certified auto glass for each installation. Additionally, we use the highest quality OEM glass or high quality after-market glass for individuals or businesses depending on your budget. Q. How long will it take to replace my windshield? A. It will take approximately 1 hour. To ensure proper curing for the urethane seal, we recommend you refrain from driving your vehicle for 2-3 hours. Your technician will provide the best estimate of a safe drive-away time based on humidity, temperature and type of urethane and additional conditions and materials used. |
Q. Can you replace my windshield or auto glass when it is raining or snowing? A. We require working in a carport, garage, parking garage, etc. or any other suitably covered area, in order to provide mobile auto glass service during inclement weather.
Q. Do you only provide windshield glass? A. No. We sell and service all auto glass parts including doors, vents, back or quarter windows and more.
Q. Why is a cracked or improperly installed windshield dangerous? A. A cracked or improperly installed windshield can be a danger to you and your passenger’s safety. The windshield prevents passengers from being ejected during an accident. It is an important barrier and a cracked or poorly installed windshield can fail during a collision or roll over allowing passengers to be ejected. Also, your windshield is a “backstop” for the passenger side air bags. A cracked windshield lacks the structural integrity necessary to absorb the force of a deployed airbag. Finally, your windshield supports the roof. It is designed to prevent the roof from crushing you in a roll over accident. A cracked windshield may fail to support the roof if the car flips over, causing severe injury or death to occupants.
